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Fostering breakthrough AI innovation through customer-back engineering

Fostering breakthrough AI innovation through customer-back engineering

Despite years of digitization, organizations capture less than one-third of the value expected from digital investments, according to McKinsey research. That’s because most big companies begin with technological capabilities and bolt applications onto them, rather than starting with customer needs...

Implementing advanced AI technologies in finance

Implementing advanced AI technologies in finance

In finance departments that have long been defined by precision and control, AI has arrived less as a neatly managed upgrade than as a quiet insurgency. Employees are already using it while leadership races to impose structure, governance, and strategy after the fact. The result is a paradox: one...

Innovation abounds in device charging

Innovation abounds in device charging

The changes may be less perceptible than in smartphones, tablets, or wearables, but chargers have also been quietly reinvented over the last decade. At one time a bulky mix of tangled cables and connectors, slow to perform and prone to overheating, they’re now smaller, safer, and faster, thanks to...

The Download: AI malaise and babymaking tech

The Download: AI malaise and babymaking tech

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. We’ve entered the era of AI malaise AI is spreading everywhere, and it is not going away. But what will it do? What effect will it have on our...

Here’s how technology transformed babymaking

Here’s how technology transformed babymaking

Technology is changing the way we make babies. The pioneering work of the scientists who invented IVF led to the birth of the first “test tube baby” in 1978. We’ve come a long, long way since then. This week, I’ve been working on a piece about the cutting edge of IVF technologies and what’s coming...

The Download: the tech reshaping IVF and the rise of balcony solar

The Download: the tech reshaping IVF and the rise of balcony solar

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. What’s next for IVF IVF has brought millions of babies into the world over the last four decades. But the process can still be slow, painful, and...

The Download: seafloor science and military chatbots

The Download: seafloor science and military chatbots

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Inexpensive seafloor-hopping submersibles could stoke deep-sea science—and mining Last week, two oblong neon submersibles started to descend nearly...

The Download: inside the Musk v. Altman trial, and AI for democracy

The Download: inside the Musk v. Altman trial, and AI for democracy

This is today’s edition of The Download, our weekday newsletter that provides a daily dose of what’s going on in the world of technology. Week one of the Musk v. Altman trial: what it was like in the room Two of the most powerful figures in AI—Sam Altman and Elon Musk—are in the middle...

A blueprint for using AI to strengthen democracy

A blueprint for using AI to strengthen democracy

Every few centuries, changes in how information moves reshape how societies govern themselves. The printing press spread vernacular literacy, helping give rise to the Reformation and, eventually, representative government. The telegraph made it possible to administer vast nations like the US,...

Week one of the Musk v. Altman trial: What it was like in the room

This story originally appeared in The Algorithm, our weekly newsletter on AI. To get stories like this in your inbox first, sign up here. Two of the most powerful people in AI—Sam Altman and Elon Musk—began their face-off in court in Oakland, California, last week. Musk is suing OpenAI,...

Tailoring AI solutions for health care needs

Tailoring AI solutions for health care needs

The AI market is full of big promises of grand transformation. Health care is a prime target for those promises, beset as it is by financial pressures, labor shortages, and the growing burden of caring for an aging population. AI developers are targeting functions that vary widely, from curing...